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Spotted a bonus ceiling that has moved, a withdrawal window that no longer matches, or a figure on this site that looks wrong? Write to [email protected] and we will look at it. Replies go out within 48 hours on business days, in English.
Reader corrections are the fastest way we learn that an operator has changed its terms. Three things make a message easy to act on: the brand you played at, the date it happened, and a screenshot of the cashier or the terms page. With those we can re-run the check and update the review.
We cannot give legal or financial advice, and we cannot recover a balance or reopen a closed account for you. Where the licensing regulator runs a complaints channel, we will point you to the right form.